JOSHUA UBONG UDOH

Administrative Professional | Project Management | Logistics & Sales Operations

Lagos, Nigeria.

About

Highly analytical and results-driven professional with over 8 years of diverse experience spanning administrative support, project management, logistics, and sales operations. Proven ability to streamline processes, manage complex projects, and drive revenue growth, consistently delivering exceptional results and fostering robust stakeholder relationships. Eager to leverage strong organizational, communication, and critical thinking skills to excel in dynamic environments, with a strong foundation in Human Resources and HSE principles.

Work

Da' Bells Shoes and Leather Works

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Logistics Head

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Summary

Orchestrated efficient local and international logistics operations, ensuring timely and secure delivery of products and optimizing dispatch processes.

Highlights

Coordinated and ensured smooth delivery of all orders, both locally and internationally, enhancing customer satisfaction and operational efficiency.

Managed liaisons with partner delivery companies, ensuring seamless and timely interstate delivery of products across diverse regions.

Maintained meticulous track records of all outgoing products, guaranteeing secure delivery and preventing tampering or alteration.

Identified and recommended trustworthy dispatchers to the General Manager, optimizing intra-city logistics activities and reducing transit times.

Mangu Local Government

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Administrative Assistant, Personnel Department

Mangu, Plateau State, Nigeria

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Summary

Supported the Personnel Department at Mangu Local Government Secretariat, streamlining administrative processes and ensuring compliance during service year.

Highlights

Provided comprehensive administrative support to the Personnel Department, ensuring efficient daily operations and compliance with organizational policies.

Managed and maintained accurate personnel records, improving data integrity and accessibility for departmental use.

Coordinated all internal and external communications, facilitating smooth information flow between the department and employees regarding administrative matters.

Prepared critical departmental documents, including memos, reports, and correspondence, ensuring clarity and professional standards.

Orchestrated the scheduling and coordination of interviews, meetings, and training sessions, enhancing departmental efficiency.

Contributed to maintaining a highly organized and efficient office environment, directly supporting the effective functioning of the department.

Chapel of Grace

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Administrative Assistant to the Team Lead, Media Unit

Ibadan, Oyo State, Nigeria

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Summary

Facilitated seamless online sermon transmission and media operations for Chapel of Grace, enhancing viewer engagement and accessibility.

Highlights

Ensured uninterrupted and high-quality online transmission of sermons, reaching a wide congregation and maintaining accessibility.

Managed the upload of sermons to various digital platforms, enhancing content availability and creating a comprehensive reference library for the congregation.

Coordinated the scheduling, organization, recording, and broadcasting of sermons, optimizing production workflows and timely delivery.

Maintained and managed technical equipment and software, ensuring high-quality audio and video standards for all media productions.

Implemented best practices for online sermon delivery, significantly improving viewer engagement and overall accessibility of content.

Monitored and analyzed online viewership metrics and feedback, utilizing insights to continuously improve sermon transmission strategies and audience satisfaction.

Adobum Stores

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Sales Manager

Ibadan, Oyo State, Nigeria

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Summary

Directed daily sales operations and implemented strategic initiatives to drive revenue growth and enhance customer satisfaction at Adobum Stores.

Highlights

Coordinated daily sales operations, managing inventory levels to meet customer demand and optimize product availability.

Oversaw all sales transactions, ensuring accuracy and customer satisfaction through meticulous management practices.

Conducted comprehensive sales reports and analyses, identifying key performance trends and informing strategic business decisions.

Implemented effective sales strategies that significantly drove revenue growth and expanded the customer base.

Provided exceptional customer service, promptly addressing inquiries and resolving issues to maintain high levels of client satisfaction.

Collaborated cross-functional teams to achieve ambitious sales targets, fostering a professional and high-performance team environment.

Volunteer

Environmental Volunteer

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Ecoscigen

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Actively participated in environmental conservation initiatives and community engagement programs at Ecoscigen.

Highlights

Supported various environmental projects, contributing to community awareness and sustainable practices.

Project Manager

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WRAY Foundation

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Led project initiatives and managed organizational activities for the WRAY Foundation at the University of Ilorin.

Highlights

Managed project timelines and resources, ensuring successful completion of initiatives within scope and budget.

Coordinated cross-functional teams and stakeholders to achieve project objectives and deliver impactful outcomes.

Education

University of Ibadan

Ibadan, Oyo State, Nigeria
M.Sc. Employment Relation and Human Resource Management

University of Ilorin

Ilorin, Kwara State, Nigeria
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B.A. International Studies and History

Languages

English

Certificates

Proficiency Certificate in Human Resource Management (HRM)

Impactiverse Consult Limited, Nigeria

Certificate of Proficiency in Project Management Professional (PMP)

Impactiverse Consult Limited, Nigeria

Award in Occupational Health and Safety at work (HSE level 1)

British Safety Council UK through Impactiverse Consult Limited Nigeria

Award in Fire Safety and Risk Assessment Practical Application (HSE level 2)

British Safety Council UK through Impactiverse Consult Limited Nigeria

Award in Environmental Awareness (HSE level 3)

British Safety Council UK through Impactiverse Consult Limited Nigeria

Basic First Aid training and Certification

British Safety Council, UK through Impactiverse Consult Limited

Skills

Project Management

Project Management.

Email Scheduling

Email Scheduling.

Communication Skills

Communication skills, Stakeholder Management.

Organizational Skills

Organization Skills, Process Improvement, Office Management.

Critical Thinking

Critical thinking, Problem-Solving.

Autonomy

Independent Work, Self-starter.

Record Keeping

Record Keeping, Data Management, Documentation.

Coordination

Coordination, Logistics Coordination, Event Coordination.

Document Preparation

Document Preparation, Report Writing, Correspondence.

Interview Scheduling

Interview Scheduling, Meeting Coordination.

Online Content Management

Online Content Management, Digital Platforms, Media Operations.

Audio/Video Production

Audio/Video Production, Technical Equipment Management.

Performance Monitoring

Performance Monitoring, Data Analysis, Metric Tracking.

Supply Chain Management

Supply Chain Management, Delivery Coordination.

Sales Operations

Sales Operations, Inventory Management, Sales Strategy, Revenue Growth.

Customer Service

Customer Service, Client Relations.

Team Collaboration

Team Collaboration, Cross-functional Leadership.

Human Resources Support

HR Support, Personnel Management.

Environmental Health & Safety (EHS)

Environmental Awareness, Occupational Health & Safety, Fire Safety.

Interests

Research

Research.

Travelling

Travelling.

Reading

Reading.

Networking

Networking.